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About myCitadel Wallet
Store real cash online with myCitadel Wallet: the most flexible online payment solution. Developed by Citadel Commerce,the leaders in online payment processing and developers of Citadel Checks, myCitadel Wallet is an
easy-to-use and secure electronic wallet solution that allows consumers to safely and conveniently transfer funds to and from their favorite merchant Web sites.
The myCitadel Wallet Advantage
Secure - Every time you access your myCitadel Wallet account, your information is encrypted using the same technology as banks and financial institutions. Your data remains private, and is never shared over the Internet when transferring funds to or from myCitadel Wallet merchants. Free Account Set Up - You can become a myCitadel Wallet member instantly. Account set up is quick, easy, and, best of all, it's free! Depositing Funds - As a myCitadel member, you have multiple options for depositing funds to your online wallet. Use myCitadel Wallet's SecureSwipe, the portable Point of Sale (POS) device, for instant access to cleared funds. Other deposit methods include Direct Deposit, Bank Transfer, and Credit Card. Paying a Merchant - After you add funds to your online wallet, you can make a payment to any merchant site that supports myCitadel Wallet. Just select myCitadel Wallet as a Payment Method on the merchant's cashier page and follow the instructions. Withdrawing Funds - Moving cash from your online wallet to your bank account is easy, secure, and you can do it at any time. Multi-lingual - With multi-lingual support, myCitadel Wallet is available in English, French, Spanish, German, Turkish, and Chinese (Simplified and Traditional). Multi-currency - Use your local currency for e-commerce payments. myCitadel Wallet supports USD, CDN, Euros, GBP, RMB (CNY), with more currencies being added in the near future. 24 x 7 Free Support - myCitadel Wallet Customer Support Representatives are always available to assist you with our services via phone, email, or chat.